Privacy policy

Last Updated: September 2, 2026

At PrintLabs.shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase through PrintLabs.shop.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us when you:

• Create an account

• Place an order

• Contact our customer support team

• Subscribe to marketing communications

• Submit a form on our website

• Participate in promotions or other activities

Depending on how you interact with our website, this information may include:

• Full name

• Billing and shipping address

• Email address

• Telephone number

• Order and transaction information

• Product and purchase history

• Information you provide when contacting customer support

We may also automatically collect certain technical information when you visit our website, including:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Referring website

• Approximate location

• Website usage and interaction information

2. How We Use Your Information

We may use your personal information to:

• Process and fulfill your orders

• Process payments

• Arrange shipping and delivery

• Send order confirmations and shipping updates

• Provide customer support

• Respond to questions and requests

• Manage your account

• Improve our website, products, and services

• Detect and prevent fraud, abuse, and security issues

• Comply with legal and regulatory obligations

• Send promotional communications where permitted by law and where you have provided the necessary consent

3. Payment Information

Payments made through our website may be processed by third-party payment providers.

We generally do not store your complete credit or debit card number on our own systems. Payment information may be collected and processed directly by the payment provider according to its own privacy policy and security practices.

4. Cookies and Similar Technologies

PrintLabs.shop may use cookies and similar technologies to operate and improve our website.

Cookies may be used to:

• Keep the website functioning properly

• Remember preferences

• Maintain shopping cart information

• Understand how visitors use our website

• Measure website performance

• Improve our marketing and advertising

You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect the functionality of our website.

Where required by applicable law, we will request consent before placing non-essential cookies or similar tracking technologies on your device.

5. How We Share Your Information

We do not sell your personal information for money.

We may share information with trusted third parties when necessary to operate our business, including:

• Payment processors

• Shipping and delivery companies

• E-commerce and website service providers

• Customer support providers

• Analytics and advertising providers

• Fraud prevention and security providers

• Professional advisers

• Government authorities or law enforcement where legally required

These service providers may only receive information necessary to perform their services or as otherwise permitted by applicable law.

6. International Data Transfers

Because we serve customers in multiple countries, your information may be processed or stored in countries other than the country in which you live.

Where required by applicable law, we will take appropriate steps to provide adequate protection for personal information transferred internationally.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Complete transactions

• Provide services and customer support

• Maintain business and financial records

• Resolve disputes

• Prevent fraud

• Comply with legal, tax, accounting, and regulatory requirements

The specific retention period may vary depending on the type of information and the reason it was collected.

8. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. Your Privacy Rights

Depending on where you live and applicable law, you may have rights regarding your personal information, which may include the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Request restriction of certain processing

• Object to certain uses of your information

• Request a copy of certain personal information

• Withdraw consent where processing is based on consent

• Opt out of certain marketing communications

These rights may be subject to legal exceptions and limitations.

To exercise a privacy right, contact us using the information provided below.

10. Marketing Communications

If you subscribe to promotional communications, we may send you information about products, offers, promotions, or other updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.

Transactional communications, such as order confirmations, shipping updates, and important account or service messages, may still be sent when necessary to fulfill your order or provide our services.

11. Children's Privacy

Our website is not intended for children who are under the minimum age required to use online services under applicable law.

We do not knowingly collect personal information from children in violation of applicable legal requirements.

If you believe that a child has provided personal information to us, please contact us so that we can investigate and take appropriate action.

12. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of any third-party services you use.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

PrintLabs.shop
Email: contact@printlabs.shop
Website: PrintLabs.shop